Information That May Be Collected

Depending on how a visitor interacts with the website, FlyingFox Immigration may collect personal information that is voluntarily submitted through contact forms, assessment forms, booking tools, consultation requests, newsletter or communication sign-ups, or email correspondence.

This information may include a visitor’s name, email address, phone number, country of residence, immigration-related service interest, company details where relevant, and any other information the visitor chooses to submit.

The website may also collect limited technical or usage-related information through cookies, analytics tools, server logs, website plugins, or similar technologies that help support performance, security, and website administration.

How Information May Be Used

Information collected through the website may be used for the following general purposes:

• to respond to inquiries or contact requests
• to review consultation or booking requests
• to provide requested information about services
• to communicate regarding appointments, scheduling, or follow-up steps
• to improve website content, website usability, and service communications
• to maintain internal records and support administrative processes
• to help protect the website, users, and business operations from misuse or unauthorized activity

Website information is generally used to support communication and administration rather than to make automated immigration decisions about a visitor.

Website Forms, Contact Requests, and Consultation Bookings

When a visitor submits a form or books a consultation, the information shared may be used to assess the nature of the inquiry, identify the relevant service category, communicate with the visitor, and determine what next steps may be appropriate.

Form submissions and booking-related information may also be processed through third-party tools that support website forms, scheduling, CRM systems, email systems, or portal-based communication workflows.

Submitting a contact form or consultation request does not by itself create a consultant-client relationship, representation agreement, or guarantee that services will be provided.

Cookies, Analytics, and Technical Information

This website may use cookies, analytics tools, and similar technologies to understand how visitors interact with website content, improve the visitor experience, support security, and monitor website performance. These tools may collect limited technical data such as browser type, device information, IP-related data, general traffic patterns, referral sources, and usage behavior.

For more detailed information about cookie-related practices, please review the website’s Cookie Policy.

Third-Party Services and Platforms

FlyingFox Immigration may use third-party tools, service providers, plugins, hosting environments, CRM platforms, payment processors, booking tools, communication platforms, analytics tools, email systems, or embedded services to support website and business operations. These third parties may process information according to their own privacy, security, and technical practices.

While FlyingFox Immigration aims to work with reputable tools and providers, it does not control every aspect of third-party systems. Visitors should understand that information submitted through online tools may be processed through such systems where reasonably necessary to support the requested interaction or service.

Disclosure of Information

FlyingFox Immigration does not sell personal information submitted through the website. Information may be disclosed where reasonably necessary to:

• respond to the visitor’s request
• manage booking, payment, portal, or form workflows
• work with service providers supporting website or administrative functions
• comply with legal, regulatory, professional, or lawful process requirements
• protect legal rights, business operations, website security, or the safety of others

Disclosure may also occur where the visitor has consented or where disclosure is otherwise required or permitted by applicable law.

Retention of Information

Information submitted through the website may be retained for as long as reasonably necessary to manage inquiries, support administrative processes, maintain appropriate records, comply with professional or legal obligations, resolve disputes, protect legal rights, and improve internal service operations.

Retention periods may vary depending on the nature of the submission, the type of service requested, the communication history, regulatory requirements, and operational needs.

Security

FlyingFox Immigration aims to use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, disclosure, alteration, or loss. However, no website, online platform, email system, or internet transmission method can be guaranteed to be completely secure.

Visitors should avoid sending highly sensitive information through website forms unless necessary and should use caution when sharing documents or personal details electronically.

International Website Access

This website may be accessed by individuals located in different countries. By using the website and submitting information online, visitors understand that information may be processed in jurisdictions where the relevant website tools, service providers, or systems operate, subject to applicable legal and operational requirements.

Your Choices

Depending on the nature of the interaction and applicable legal requirements, visitors may choose not to submit certain information through the website. However, choosing not to provide certain details may affect FlyingFox Immigration’s ability to respond properly, process a booking request, or provide relevant information.

Visitors may also contact FlyingFox Immigration regarding general privacy-related questions using the website contact information.

Children’s Privacy

This website is not intended to collect personal information directly from children without appropriate involvement from a parent, guardian, or authorized adult where required. If information relating to a minor is submitted, it should only be done where appropriate and relevant to the immigration-related inquiry or service context.

Updates to This Privacy Policy

FlyingFox Immigration may update this Privacy Policy from time to time to reflect changes in website functionality, legal requirements, service processes, or third-party tools used in connection with the website. The updated version will be posted on this page.

Contact

If you have questions about this Privacy Policy or would like to contact FlyingFox Immigration regarding website privacy matters, please use the contact page.

Contact page: Contact FlyingFox Immigration